Share A Refund integrated with Oracle to offer shipment auditing services to the 420,000 users on the Oracle platform through an easy to install app. This app is available on Oracle.com, within the Cloud Marketplace. Sections below detail the integration and how to install the application on your Oracle instance.
Integration overview
Oracle provided Share A Refund with an integration framework that allows users to sign up for Share A Refund faster. With a valid Oracle account, your account is authenticated automatically. Additionally, all user interfaces within the Share A Refund application are accessible through the homepage app icon for Share A Refund within the Oracle Cloud.
How to install the Oracle App
There are two ways to find and install the Share A Refund application. The sections below are intended to guide users on installing the application.
How to install the Oracle App directly
Note: this easiest installation method.
- Go to this page. https://cloud.oracle.com/marketplace/app/share-a-refund
- Click on the Get Button.
- Click Install.
- Create an account. Go through signup process from Share A Refund on Oracle.
Note: Be sure the account user has administrator privileges.
- Reason: administrator privileges are required to install apps on your Oracle Cloud
- How to check: If you try to install the app and reach a page that says “You don’t have access to this page” then you lack the proper permissions to install the application.
- Troubleshooting this point: Contact your Oracle cloud admin for assistance with installing the app.
How to install the Oracle App through the Cloud Marketplace
- Go to this page. https://cloud.oracle.com/marketplace/faces/homePage.jspx
- Type “Share A Refund” in the search box and click the search button.
- Click on the search result listing.
- Click on the Get Button on the page.
Installation Issues
Some users may run into common issues related to installing the Share A Refund app.
Domain name is unreachable.
This error relates to issues in the integration of your Oracle instance with Share A Refund. In such cases, please contact integration support for assistance with this issue.
Email address already in use at Share A Refund.
This error means the email address associated with your Oracle instance has previously registered for a Share A Refund account. Share A Refund customer service can assist you with this point. Please contact us for assistance with this issue.
No FedEx or UPS login credentials.
You may not have the login information when you sign up for an account. That’s okay, simply proceed through the sign-up process, by adding what you think your credentials are, as a best guess. This information can always be updated within your account later.
No credit card.
Placing a credit card on file with ensures a fully active account at Share A Refund. While it’s not necessary to add a credit card when first creating your account, doing so will ensure that there is no lapse in auditing your shipping accounts.
How your Oracle information is used
No order, customer or product information from inside of your Oracle store is used or stored on Share A Refund. As such, you information is protected within Oracle under their privacy and security policies.
Shipment auditing explanation
Share A Refund partnered with Oracle to provide a value-add service of shipment auditing to Oracle Cloud customers. Any company shipping packages with FedEx and UPS would benefit from adding this app to their Oracle store.
Quick Links
Links to menus within Share A Refund are available from within the Cloud services provided by Oracle. This allows users to navigate through the Share A Refund application without ever leaving the Oracle Cloud User Interface.
How to uninstall the Oracle App
Contact Share A Refund via one of the contact methods listed within the Help Center for more assistance with on removing the app from your Oracle Cloud Instance.
Billing Questions
The Share A Refund Application is free to add for Oracle Customers. That said, the same 50% service fee on refunds that are delivered from our hard work that applies to customers that signed up directly with Share A Refund still applies to customers that signed up through the Oracle App.
Note: Oracle invoices and payment are independent of Share A Refund and the status of either account is irrespective of the other. Share A Refund allow users to store a credit card on file to make paying invoices easy.
