Reseller program
White-label shipment audit and recovery software for your business.
Government, Large enterprises and small businesses use Share A Refund.
Your customers save money
This app saves businesses time and money by finding and claiming refund credits within their FedEx® and UPS® accounts, automatically.
Any time a package is delivered late, billed twice, overcharged, lost or damaged the app sees the mistake and files a claim for the owed refunds. For carrier agreement negotiations, valuable shipping data and shipment industry proficiency are leveraged to negotiate UPS®, FedEx® and DHL® contracts for the most successful rates. All services built into this app are expertly designed to save businesses money and increase efficiency.
You collect the service fees
Easy to setup, use & maintain
Support Portal
Your branding everywhere
Use our software.
Hear reseller success stories
Robust services
Shipment audit and recovery
A comprehensive audit is performed on each shipment, assessing each individual charge that is billed to a shipment to ensure accuracy. Dollars are delivered back into your business weekly.
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Carrier agreement optimization
Data is leveraged to expertly negotiate carrier contracts and secure the best rates in the industry. Businesses are missing out on 10-20% of savings annually that could be obtained using seasoned industry experts in the negotiation process. A shipping profile audit is conducted to determine applicable areas to reduce a customer’s shipping costs. A contract optimization expert will assess and analyze the current carrier agreement and showcase savings potential based on current volumes, carrier pricing agreements, and benchmarks. Carrier contracts are optimized for long-term success without customers having to invest long hours in the process.
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Filing lost and damaged claims
When a shipment is lost or damaged, Share A Refund automatically sees the issue and takes the necessary actions to secure a refund for the value of the contents of the shipment. Saving you time and money. This award-winning tool is used by some of the largest shippers in the world to recover savings on lost and damaged shipments automatically. Learn more
What we give you
Your branding everywhere
Your brand name is the only one your customers will see on the web app, marketing materials and even invoicing.
Web app
Automated small parcel auditing services provided by Share A Refund are automated by your branded, exclusive web app.
Customer help center
Frequently asked questions and how-to guides are available to customers from within your web app.
Marketing materials
Email templates, banner ads, postcards, phone sales scripts, and more.
Single-page website
A responsive marketing web-page can be used to promote the service to your prospective customers.
Prospectus
A free parcel audit web tool that instantly uncovers potential refunds on recent FedEx®, UPS® and DHL® shipping invoices.
Your branding everywhere
Major selling tools
A prospectus, in technical terms, is a document describing the major features of a service in enough detail so that prospective customers may evaluate it. This Prospectus exists to instantly uncover potential refunds on recent FedEx®, UPS® and DHL® shipping invoices and display those savings in an easily digestible report for prospective customers to review. Prospectus levarges real transportation data to provide an accurate view of refunds. See the scenarios below on how to incoporate it into your overall selling strategy.
Large companies
Analyzing recent invoices is often more appealing than providing the login credentials to a carrier website for larger companies. Prospectus bridges the gap between corporate policy and showcasing the value of your reseller business as a strategic partner.
Existing providers
Any prospect that’s already working with a competitor can quickly see the refunds that would’ve been secured, and compare the results to the work that’s being performed currently. This, in combination with a demo of the software, is the ultimate selling strategy.
General
It’s more compelling to act when the overspend is quantified. Prospectus showcases the money being left on the table.
Quick and easy setup
Simple webform
A webform collects the information required to create your reseller account, logo, address, etc.
Onboarding videos
Sales and system administration coaching videos explain the finer points of shipment auditing and how to use the app.
No coding required
We do all the heaving-lifting on the 1’s and 0’s.
Zero barrier to entry
There are no fees associated with getting started or creating a reseller account.
Dozens of features
Automated signup process
Onboarding new customers is a breeze. The four-step signup process is quick and easy.
Integrated billing system
Invoices are automatically generated and emailed directly to customers, based on each customer’s settings, including: invoice terms, service fee percentage and payment method. All of these items are things you manage and control.
AutoPay
Customers can securely store credit cards on file and enable AutoPay to make paying invoices easy.
Advanced business analytics
Detailed, multi-page pdf documents are provided free of charge to customers. These documents showcase potential savings related to package optimization, rate negotiation and more.
Automated notifications
Weekly notifications are sent to customers from your email address that outline all shipping and auditing activities performed on the account, as well as the refund credits delivered. These emails can be sent to multiple recipients for a given customer, all managed within a customer’s profile.
Built for teams
Each person on your team has a individual login and settings specific to that account. All changes are tracked to users and logged within the reseller dashboard.
256-bit encryption
Bank-level security keeps account and shipping information secure.
99.99% average uptime
Resilient and fault-tolerant software built by an experienced team of software engineers.
100% responsive design
Looks great on any phone, computer or tablet, making managing your reseller business easy, even when you’re on the go.
One-of-a-kind services
Unique features are included that no other small parcel auditing companies on the market offer. Take Lost and Damaged Claims Management as an example. The app files lost and damaged claims for shippers. Removing the hassle of customers filing and following up on claims themselves. This is all built-in.
Comprehensive support and training
Training resources
Video tutorials for resellers explain how to use the dashboard.
Marketing materials
Single-page, responsive marketing website is provided upon registration, along with email templates, banner ads, postcards, phone sales scripts and more.
US-based phone support
Answers to your questions are just a phone call away.
Pricing models and invoicing
Gainshare pricing
In the gain-sharing option a portion of the earnings received will be split with Share A Refund. Share A Refund’s performance-based option means the customer only pays if Share A Refund makes them money. This is a great option for low-volume shippers where the process of auditing for lost and damaged shipments, filing claims and tracking refunds is missed completely. You have control to negotiate this rate down for your customers.
Fixed-fee pricing
A set price is issued per shipment audited or per lost and damaged claim filed. You have control to negotiate this rate down for your customers.
Integrated billing system
Invoices are automatically generated and emailed directly to customers, based on each customer’s settings, including invoice terms, service fee percentage and payment method. You collect the money. All of these items are things you manage and control.
Automated branded invoices
We aim to get our resellers and your customers paid faster with automated invoicing and we believe in extended your brand in the process. Your brand will appear on every invoice your customer receives.
Credit terms
0 days terms is applied to all customer accounts by default. You have full control over the credit terms applied to customer accounts, including 7, 14, 15, 30 and 45 day terms.
Payments
Security
All credit card numbers are encrypted and stored within Stripe using AES-256 encryption. Stripe is certified to PCI Service Provider Level 1, the highest level of certification available. All information managed by Stripe is protected within the Stripe privacy and security policies and adheres to federal regulations.
AutoBilling of customers
Enable AutoBilling to make invoicing customers easier.
Customer payments
Funds from the payment of customer invoices are directed to your bank account. Credit or debit card payments are processed through Stripe.com. All transaction data flowsthrough your Stripe.com account, and funds are transferred directly to your bank account first.
Service fees and terms
Service fee
50% of your sales receipts from refunds credits secured is the fee for using our software.
Invoice date
A monthly invoice will be sent at the beginning of the month.
Invoice terms
Invoice generation date is the due date for an invoice.
Payment methods
Invoices can be paid via credit card, check or ACH transfer.